Hong Kong Disneyland Officially Reopens

Hong Kong, September 25, 2020 – Today, guests made their long-awaited return to rediscover the Disney magic as Hong Kong Disneyland park reopened its gates to the public once again. The resort is continuing its deliberate approach with health and safety measures and social distancing guidelines in alignment with the latest guidance from the local health and government authorities.

Guests will be able to witness the reimagined Disney castle – The Castle of Magical Dreams – which is now in its final stage of transformation and is scheduled to officially open in late 2020.

A measured approach offers guests a Disney getaway

The well-being of the resort’s guests and cast members is always a top priority. Health protocols will continue to meet the latest government and health authority regulations, including: increased frequency of cleaning and disinfecting in all high-guest contact areas, as well as social distancing measures in queues, restaurants (including seating arrangements), attraction vehicles and other facilities throughout the park.

There will also be a chance to meet the beloved Disney characters in a new way, including selfie spots placed across the park to allow guests to take photos with characters with appropriate social distance.

During the initial reopening stage, the park will implement a new five-day per week operation and will be closed on Tuesdays and Thursdays, except public holidays and special days designated by the resort, until further notice.

Additionally, Hong Kong Disneyland will continue to operate with reduced capacity using the online reservation system. All guests are required to reserve their visit date with valid tickets or membership cards through the Hong Kong Disneyland Park Visit Reservation website prior to arrival.

Magic Access memberships* will be extended as a result of the recent park closure and the current five-day per week operation that will be in place. Members can visit the website for more information about their memberships extensions.

* Not applicable to memberships that expired before July 15, 2020, or new membership cards issued on or after September 22, 2020.

Numerous offerings to enjoy the Disney magic

New merchandise is also available for guests across the resort following the park’s reopening. These include the new Alien remix merchandise items, that can be found wearing costumes from other fan-favorite Disney and Pixar films, from The Incredibles, Up, Finding Nemo to Inside Out. Guests can also purchase eight Chinese-inspired themed pins which are Hong Kong Disneyland exclusive, and available only for a limited time.

In addition, guests may purchase other selected merchandise items for HK$5 upon a purchase of HK$100 or more, and Magic Access members who spend more than HK$600 at the Emporium will receive a complimentary goodie bag from now until October 25, 2020. Special “Daily Flash Sales” will also be available to all guests, with an extra HK$10 discount to the “Daily Flash Sales” for Magic Access members. Additionally, guests can receive 25 percent off on the popular nuiMOs items when purchasing two different selected characters.

As for new food and beverage offerings, Hong Kong Disneyland will launch the “25th Anniversary Toy Story and Alien Remix Desserts” at Toy Story Land starting on October 1, 2020. Special treats include Buzz Lightyear Green Tea Panna Cotta, Rex Lemon Honey Cake, Lotso Banana Cake, Alien Remix Chocolate Truffle Cake, and Alien Custard Steamed Bun.

What’s more, there are several additional culinary activities at Hong Kong Disneyland’s hotel restaurants to welcome guests looking for a staycation. The “Disney Character Dim Sum Class Plus Lunch” at Crystal Lotus, and the “Cheers at Poolside” cocktail workshop and snacks set at the Sea Breeze Bar, both are being offered from October 1, 2020 through January 3, 2021.

The Sea Breeze Bar is also offering a new Barbecue Dinner, which will be available on weekends and public holidays from September 30 through November 29, 2020. Magic Access members can enjoy a 10 percent discount.

Separately, the resort’s “Disney Hotel Dining and Merchandise Vouchers” will allow guests to enjoy even more dining and shopping experiences at the resort hotels. The voucher, with a face value of HK$1,200, can be purchased for HK$1,000 from September 28, 2020 to March 31, 2021, and includes five lunch e-vouchers, five dinner e-vouchers, and two merchandise e-vouchers.

For more details on tickets, hotels, dining and transportation, please visit www.hongkongdisneyland.com.

Hong Kong Disneyland asks for guests’ understanding of and compliance with the following requirements when the park reopens. Guests must:

1. Purchase their tickets in advance and reserve a visit up to seven days in advance of their visit online via the Hong Kong Disneyland reservation website. Magic Access members must also make a reservation prior to visiting, but can enjoy the benefit of reserving eight days in advance.
2. Make a required health declaration as part of the Hong Kong Disneyland reservation process.
3. Undergo temperature screening procedures upon arrival. Guests with elevated temperatures cannot be admitted.
4. Wear a mask during their visit, except when enjoying food and beverage at catering premises.

These measures will continue to be reviewed as the situation evolves and will be adjusted as necessary.