Optimization of the Guest Arrival Experience on Disney Parks Esplanade
In order to deliver a better guest experience as soon as they arrive, works are currently being performed on the Francois Truffaut esplanade at the crossroad between Disneyland Park, Walt Disney Studios Park and the North and South sides of the Marne-La-Vallée Chessy station.
In addition to enhancing our security check capabilities at the Park entrance and reducing guests’ waiting time, these works will make it possible to offer an improved workstation ergonomics for the Cast Members and employees who work in these tents. The latter will be rebuilt so they can visually become a part of a harmonious environment that showcases an elaborate architecture.
To this end, Walt Disney Imagineering Paris – Design & Show Quality imagined a brand-new open metal structure of nearly 1,000 square meters – which combines a Belle Époque and industrial style – for the esplanade, the first building of which has recently been open to the public. “We have been working on this project for two years, in collaboration with the Security division” said Natalie Piette-Caron, the Art Director in charge of Walt Disney Studios Park and Disney Village.
“We drew our inspiration from covered market buildings, such as the Baltard one, while making sure to bring a Disney touch to every single detail so that guests can be immersed as soon as they arrive.”
The entire construction will involve a wide variety of raw materials (cast iron, steel, zinc, wood, natural stone) and the use of metal and glass to lighten and refine the structure shapes. This is a real craftsman work, which will be completed by about fifteen suppliers and local manufacturing plants. Leveling will also be adjusted and all of the floors will be renovated, i.e. a 12,000 square-meter surface area. For the teams, it is a particularly complex project, since 2 RATP (Paris Public Transport Operator) and SNCF (French National Railway Company) tunnels cross the esplanade underground.
Remaining works will be carried out in phases for two years, so as to avoid disrupting access to the Parks as much as possible, while maintaining security check efficiency.